Shipping policy
SHIPPING POLICY
PROCESSING TIME
Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking as soon as your order ships.
DELIVERY TIME
Estimated delivery is 15-30 business days after dispatch. Delivery times are estimates and may vary with customs processing, carrier delays or peak periods. We are unable to guarantee exact delivery dates.
SHIPPING COSTS
Shipping is free on all orders. Any applicable costs are shown at checkout before you pay.
TRACKING
Your tracking number is sent by email once the order leaves our facility. It may take 2-5 days for tracking information to start updating.
INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an address entered incorrectly. If you spot a mistake, email us at [EMAIL] within 12 hours and we'll do our best to correct it before dispatch.
CUSTOMS AND IMPORT DUTIES
Any customs duties or import taxes on international orders are the responsibility of the recipient and are not included in the price paid at checkout.
LOST OR DELAYED ORDERS
If your order hasn't arrived within 40 days of dispatch, contact us at [EMAIL] and we'll either resend it or refund you in full.
CONTACT
topawer19@gmail.com